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Shipping & Returns

Before you make a purchase please carefully read the Shipping, Exchange and Return Policy on the store page you are purchasing from.

Please note that individual stores have the right to place shipping restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Limitation of Liability and Release
You accept that there are risks when buying and selling online and using the Market. You will not hold us responsible for other users' content, actions, omissions or inactions and items they list or offer for sale. You acknowledge that we are not an auctioneer.

The Market allows Sellers to offer and sell their goods and services and for Buyers to purchase them. Other than providing the Market platform and payment function, we are not involved in the actual transaction between Buyers and Sellers. We have no control over and do not guarantee the quality, safety or legality of items advertised, the truth or accuracy of users' content or listings, the ability of Sellers to sell items, the ability of Buyers to pay for items or that a Buyer or Seller will actually complete a transaction or return an item.

We do not exclude any rights and remedies in respect of goods or services under the Competition and Consumer Act 2010 (Cth) which cannot be excluded, restricted or modified. However we do exclude all other rights, remedies, conditions, and warranties in respect of the Service which may be excluded under law, custom or statute.

To the maximum extent permitted by law, our liability in respect of any goods or services purchased from or through the Market which cannot be excluded or restricted is limited to the lesser of: (i) the replacement of any good or service purchased; and (ii) a refund of the purchase price paid by you to us for that good or service.

We will not be liable for any indirect, incidental, special, punitive and/or consequential damages, loss of profits and/or income, loss of data, loss of use, claims of third parties, or other losses of any kind which result from any use or access of, or any inability to use or access the Market, even if we have been advised of the possibility of such damages or losses.

If you have a dispute with one or more users of the Market, you release Hyvio (and our officers, directors, agents, contractors, related bodies corporate and subsidiaries) from claims, demands and damages of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

Buy making a purchase you accept the Terms and Conditions above.